Question 1

What is an audio guestbook?

Accepted Answer

A vintage-style telephone that guests pick up to hear your custom greeting, then leave a recorded voice message after the beep to produce an instant audio time-capsule of your event.

Question 2

How much does an audio guestbook rental cost in Central Florida?

Accepted Answer

DIY rentals start at $120 and full-service delivery and setup starts at $195, depending on the phone you choose. Add-ons and travel beyond 30 miles are extra.

Question 3

What if my preferred phone is already booked for my date?

Accepted Answer

We'll alert you right away with the choice of a backup option at no additional cost or a full refund.

Question 4

What happens to the recordings after the event?

Accepted Answer

We'll process the messages recorded to the phone and deliver them to you via a digital download link within 3 days of your event. The download link will remain active for 30 days. We'll also archive a backup copy for a minimum of 90 days.

Question 5

What is the payment, refund, and cancellation policy?

Accepted Answer

Payment-in-full is required to reserve a phone. 14+ days prior to event: full refund or rescheduling credit. 4-13 days prior: 50% refund or 50% rescheduling credit. 0-3 days prior: no refund and no rescheduling. See our full Refund & Cancellation Policy for details.

Question 6

Do you provide services outside Orlando?

Accepted Answer

Yes! Venues up to 30 miles from Orlando are covered in the full-service price. For an additional $1.50 per mile, we travel up to 150 miles from Orlando. For example, St. Augustine is 104 miles away, so the travel cost is $156.

Question 7

Do you offer discounts?

Accepted Answer

Yes! We automatically apply a 15% discount for off-peak rentals, including events in June, July, or August, and year-round for non-holiday events on Mondays through Wednesdays outside the winter holiday season. First-responders, educators, students, and veterans qualify for 15% off year-round with proof.

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