Cancellations, Refunds, & Rescheduling
💵 Deposits
A non-refundable 25% deposit is required to secure your booking.
The remaining balance is due 2 weeks before your event. Bookings made within 2 weeks of the event date must be paid in full at checkout.
Any amount paid above the deposit follows the refund schedule below.
📅 Policy Schedule
The 25% deposit is never refundable. The percentages below apply only to amounts you have paid above that deposit. If you reserved with a deposit and have not yet paid your balance, no refund is due at any point.
| Timeframe Before Event | Refund of Amounts Paid Above the Deposit | Rescheduling Credit |
|---|---|---|
| 14+ Days Notice | Full Refund (100%) | Full Rescheduling Credit |
| 4 to 13 Days Notice | 50% Refund | 50% Rescheduling Credit |
| 0 to 3 Days Notice | No Refund | No Rescheduling |
* Refund and rescheduling percentages apply to amounts paid above the non-refundable 25% deposit.
💳 Refund Processing
Refunds are processed directly back to your original payment method via Stripe. Depending on your financial institution, funds typically clear within 5 to 10 business days.
📩 How to Request a Cancellation or Reschedule
To submit a cancellation or rescheduling request, contact us with your name & event date. We aim to respond within 24 hours on business days.